The friendly atmosphere was overshadowed by the unclean bathroom in my room.

I arrived at Extended Stay America and was pleasantly surprised by the friendly staff. The check-in was smooth and welcoming. My room was clean and spacious, making it comfortable after a long trip. The bed felt great and the appliances in the kitchen worked well, which added to my convenience. However, I noticed some cleanliness issues around the common areas. The hallways could use a thorough cleaning, as they didn’t reflect the cleanliness of my room. Additionally, the bathroom sink had a continuous loud noise, which was quite distracting. While the staff was helpful, they seemed overwhelmed and could improve on facility maintenance. Overall, I enjoyed my room but felt more attention to detail could enhance the experience.

We had a fantastic time at the nearby Memphis Zoo, especially enjoying the interactive exhibits. The staff was always friendly and helpful, making sure we had everything we needed. Plus, it was nice to find a pet-friendly place that welcomed our furry family member.

My kids wished there were more activities for families, especially in the common areas. It felt a bit lacking in entertainment options for younger guests.

Comfort in a Cozy Retreat

The kitchenette was a delightful surprise, allowing us to prepare snacks and meals, making our stay enjoyable and relaxed.

However, we faced issues with the door key card failing multiple times, leading to unnecessary frustration during our stay.

the staff were welcoming, exceeding my expectations, and the location made my trip more enjoyable. everything felt easy and comfortable during my stay.

the kitchenette lacked essential utensils.

I spent one night here, and while the kitchenette was a nice touch, the sheets were dirty and the overall cleanliness was disappointing.

The staff were exceptionally friendly and accommodating throughout my stay. The room was clean and well-furnished, providing a comfortable environment for my work needs. I appreciated the convenient kitchen facilities and the bright, welcoming lobby that made a positive first impression.

Noise insulation could be improved.

Room for Improvement but Friendly Staff

During our stay, the staff greeted us warmly each day, making us feel valued. However, the room lacked essential kitchenware and cleanliness. For future guests, request items at check-in to ensure availability. Nighttime security may also be a concern, so stay vigilant.

I truly appreciated the friendly and accommodating staff. The clean room was well-furnished and provided a comfortable space for my needs, making my stay enjoyable. The accessible amenities made it easy for me to navigate the hotel.

More attention to cleanliness in common areas needed.

I loved exploring the nearby spots for some classic Memphis eats that danced on my palate, like the spicy BBQ wings at a local joint! The location was good, convenient for visiting great attractions. Plus, the friendly staff made my stay feel a bit warmer.

But let’s keep it real, the room was nasty. I had kitchen burners that didn’t work and a remote that refused to cooperate with the TV. Folks were hanging out like it was a dope track! Management?

The staff at this property are doing their utmost despite challenging circumstances, which is commendable. However, the room conditions were subpar, with a dirty microwave and mold in the shower. The carpet was stained, and there was hair on the pillow, making for an unpleasant stay. Access to the airport is the only significant advantage of this location.

My stay with friends was great! We enjoyed visiting the lively bars along Beale Street and caught a fantastic show at the Pyramid. The kitchenette in our room made it easy to prep meals. Just a heads-up, the breakfast options are limited, so plan accordingly.

However, I was disappointed to find that our fully equipped kitchen didn't include a coffee maker, which was a letdown.

The welcoming lobby was bright and cheerful, reminding me of a cozy cafe. The staff was exceptionally friendly, making my stay feel warm and inviting. I loved how accessible everything was, making it easy for me to get around.

More cleanliness and better maintenance needed.

Wi-fi worked great, but laundry room was often unavailable during my stay.